

















Not just about stuffs, it`s about pleasure!
At Fetch, we don’t just sell products — we bring joy to every moment with your furry friends. Every item is designed to make tails wag and hearts happy!
Collapsible content

Do you sell products for both cats and dogs?
Absolutely. We offer toys, beds, and accessories for both cats and dogs.
Are Fetch products cruelty-free?
Yes. We carefully source products that are cruelty-free and pet-friendly.
Are Fetch products safe for pets?
Yes! All our items are designed with your pet’s safety and comfort in mind.
How do I track my order?
Once your order ships, you’ll receive a tracking link by email.
Where do I enter the discount code?
You can enter your discount code during checkout before completing your order.
How long does shipping take?
Standard shipping usually takes 5–12 business days, depending on your location.
How do I place my order online?
Simply add items to your cart, proceed to checkout, and follow the steps to complete payment.
Can I cancel my order?
Yes, you can cancel order, but before it you should read our Shipping policy
Will I receive my items in one package?
Depending on availability, your order may arrive in separate packages to speed up delivery.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure online payment options.
Why does my bank statement show "WESTERN BID" instead of "Fetch Pet Stuffs"?
To provide you with the most secure and reliable payment processing for international orders, we have 3rd parties partnered with Western Bid, Inc., a trusted global e-commerce platform. They act as our official Merchant of Record.
This means they handle the financial transaction on our behalf, ensuring your payment is 100% secure and compliant with all international standards. Seeing "WESTERN BID" on your statement is completely normal and is a sign that your payment has been processed safely through our official partner. If you ever have questions about a charge, please don't hesitate to contact us directly at petstuffs@fetchs.store.